Office

Our mission is 'Serving the Community with Compassionate Care' and that's exactly what we do.

Located conveniently across Duke Regional Hospital, New Hope Urgent Care is aimed at providing quality care at an affordable rate. Our main concern is figuring what the problem is and diagnosing the problem.  We strive to provide a comfortable environment for our patients. Our goal is YOUR comfort!

Most major insurances are accepted. No appointment necessary! 

New Hope Urgent Care, PLLC - Durham Office

New Hope Urgent Care, PLLC
3610 N. Roxboro St.
Durham, NC 27704
(919) 412-8431  

Hours

  • Monday - Friday: 8am - 4pm
  • Saturday: 10am - 4pm
  • Sunday: CLOSED
  • CLOSED on most major holidays. Please check home page for announcements.

Appointments

We know you have many choices when choosing an urgent care physician in Durham, NC, so we have made requesting an appointment a simple process via our website. If you cannot keep a scheduled appointment or will be delayed, please call us as soon as possible.


Insurance and Billing

We accept most traditional insurance plans, but please contact our office to verify acceptance of your plan. We are happy to file insurance for your reimbursement as long as you are free to choose your own doctor.

Insurances Accepted:

  • Medicaid
  • Medicare
  • Cigna
  • Blue Cross and Blue Shield
  • Aetna
  • United Healthcare
  • Medcost
  • Inclusive Health
  • Other Major Private insurances


Payment Options

We accept checks, cash or credit cards. Please see our Financial Coordinator for details.


Facilities and Equipment

We also have x-ray and a laboratory services on site!

Map and Directions

Our Location

Find us on the map

Hours of Operation

​IN PERSON HOURS

Physician Visit guaranteed!

Monday:

8:00 am-4:00 pm

Tuesday:

8:00 am-4:00 pm

Wednesday:

8:00 am-4:00 pm

Thursday:

8:00 am-4:00 pm

Friday:

8:00 am-4:00 pm

Saturday:

10:00 am-4:00 pm

Sunday:

Closed

TELEHEALTH/Online Visit Hours:

Call us at (919) 247-0498 to schedule a telehealth visit today!

Physician Visit guaranteed!

Monday:

8:00 am-4:00 pm

Tuesday:

8:00 am-4:00 pm

Wednesday:

8:00 am-4:00 pm

Thursday:

8:00 am-4:00 pm

Friday:

8:00 am-4:00 pm

Saturday:

10:00 am-4:00 pm

Sunday:

Closed

Testimonials

What Our Clients Say About Us

  • "Great doctors, they make you feel welcomed and never judged! Toshiba the lab tech is the best, she creates relationships with her clients! Dr.Syed is amazing also!"
    Jessica L.
  • "I love coming here for my health need ,they are kind and get around to you quickly thanks alot to the staff"
    Shawona B.
  • "This place has helped me so much it’s unreal I love this place an the ppl there are nice ❤️"
    Ashley L.
  • "I had a really good experience here and the doctors were real good at there job and I’ll would tell some else to come here to"
    Brian K.
  • "Amazing Drs and staff. Truly have helped my life in the biggest way possible <3"
    Miranda B.