Frequently Asked Questions (FAQs)

When should I visit an Urgent Care?

No one can determine the severity of the problem. It is up to you to decide when it is the right time to visit an Urgent Care. New Hope Urgent Care should be visited when you need immediate medical attention or when you have non-life threatening medical concerns.


What should I bring?

To help us better serve you and expedite your visit, please bring:

  • Driver License or Official Identification
  • Insurance Card 
  • Your payment 

Also, to better facilitate your care please bring your medications/medications list and be aware of significant past medical history. 


What conditions are treated at New Hope Urgent Care?

At New Hope Urgent Care, we are able to treat a variety of medical concerns. We treat acute illnesses, minor injuries, and can provide routine health check-ups.

For a complete lists of the services we provide, please visit our "Services" page by clicking the button below.

Services

 

Do I have to make an appointment?

New Hope Urgent Care offers individuals the option to "walk-in". So no, it's not necessary to make an appointment.


Will New Hope Urgent Care accept my insurance?

New Hope Urgent Care does accept most major insurance companies. For a complete lists of all of the valid insurances accepted at New Hope Urgent Care, visit our "Services" page. 


How long will I have to wait to see my provider?

Since New Hope Urgent Care does give the option for patients to "walk-in", the wait time will vary depending on the number of patients present in the clinic.

Our Location

Find us on the map

Hours of Operation

​IN PERSON HOURS

Physician Visit guaranteed!

Monday:

8:00 am-4:00 pm

Tuesday:

8:00 am-4:00 pm

Wednesday:

8:00 am-4:00 pm

Thursday:

8:00 am-4:00 pm

Friday:

8:00 am-4:00 pm

Saturday:

10:00 am-4:00 pm

Sunday:

Closed

TELEHEALTH/Online Visit Hours:

Call us at (919) 247-0498 to schedule a telehealth visit today!

Physician Visit guaranteed!

Monday:

8:00 am-4:00 pm

Tuesday:

8:00 am-4:00 pm

Wednesday:

8:00 am-4:00 pm

Thursday:

8:00 am-4:00 pm

Friday:

8:00 am-4:00 pm

Saturday:

10:00 am-4:00 pm

Sunday:

Closed

Testimonials

What Our Clients Say About Us

  • "Great doctors, they make you feel welcomed and never judged! Toshiba the lab tech is the best, she creates relationships with her clients! Dr.Syed is amazing also!"
    Jessica L.
  • "I love coming here for my health need ,they are kind and get around to you quickly thanks alot to the staff"
    Shawona B.
  • "This place has helped me so much it’s unreal I love this place an the ppl there are nice ❤️"
    Ashley L.
  • "I had a really good experience here and the doctors were real good at there job and I’ll would tell some else to come here to"
    Brian K.
  • "Amazing Drs and staff. Truly have helped my life in the biggest way possible <3"
    Miranda B.